1. Information We Collect

When you engage with our website or request information about our ERP solutions, we may collect:

Contact Details

Name, email address, phone number, company name, and job designation.

Business Information

  • Requirements submitted through our quote calculator (such as industry type, number of users, modules required, estimated budgets, and implementation preferences).
  • Information you provide during demos, consultations, or support requests

Technical Data

Browser type, IP address, device information, and usage data collected automatically through cookies or analytics tools.

2. How We Use Your Information

We use the collected data to:
  • Provide you with accurate ERP solution proposals and quotations.
  • Personalize your experience with ZYDCO ERP based on your business requirements.
  • Communicate with you regarding demos, events, product updates, or support queries.
  • Improve our website functionality, content, and customer experience.
  • Ensure compliance with applicable legal and regulatory requirements.

3. Sharing of Information

  • Service Providers: With trusted partners or vendors who assist us in hosting, analytics, or communication.
  • Legal Compliance: When required by law, regulation, or legal process.
  • Business Transfers: In case of merger, acquisition, or restructuring, where data may be part of transferred assets.

4. Data Protection & Security

We adopt industry-standard security practices to safeguard your information against unauthorized access, disclosure, alteration, or destruction. Role-based access controls, encryption, and secure hosting ensure that your data remains safe.

5. Data Retention

We retain your personal and business information only as long as necessary to fulfill the purposes described in this policy or as required by law.

6. Your Rights

Depending on your location, you may have rights to:
  • Access, update, or correct your personal data.
  • Request deletion of your information.
  • Opt out of receiving marketing communications.
  • Restrict or object to certain processing activities.
You can exercise these rights by contacting us at info@zydcoerp.com.

7. Cookies & Tracking

Our website may use cookies and analytics tools to understand visitor behavior and improve user experience. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

ZYDCO ERP may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in technology, regulations, or business practices. Any updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Email: info@zydcoerp.com
Phone: +971 502 342 856
Website: https://zydcoerp.com